Shipping policy

Last updated: September 2026

Shipping has not opened yet

Ario is in pre-launch. Our first production run is being manufactured, and no orders are being shipped at this time.

We are setting up fulfilment now. Delivery areas, costs and estimated delivery times will be published on this page before ordering opens, and they will be shown at checkout before you pay for anything.

Joining the founding 400

You can join the founding list today. Joining costs nothing, commits you to nothing, and is not an order.

Customs, duties and import taxes

Orders delivered outside Hong Kong may be subject to customs duties, import taxes and handling fees charged by the destination country. These are set by that country rather than by us, are not included in any price shown, and are the customer's responsibility.

Contact

For any question about delivery, email royn@ariogum.com.